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Is AI the Same as Automation?

No, AI and automation are different but complementary technologies.

Key Differences:

  • Automation follows fixed instructions and rules.
  • AI mimics human intelligence by learning from data and improving over time.
  • AI automation combines both, allowing systems to analyze data, make decisions, and execute actions without human intervention.

How do AI and automation complement each other?

AI enhances automation by:

  • Processing unstructured data (e.g., emails, images, voice recordings).
  • Predicting outcomes (e.g., forecasting demand, detecting fraud).
  • Enabling decision-making (e.g., AI chatbots handling customer inquiries).